Customer feedback & Ideas for IRIS

Suggest & prioritise ideas for our customer-driven roadmap

Option to remove file owner column in OpenSpace


Can you add the option to remove the file owner column in OpenSpace? Users in our practice (particularly our admin department) are getting lots of email/telephone queries about what has been uploaded as clients are seeing them as the file owner, rather than the person who has carried out the work. 

  • Matthew Gartside
  • May 17 2019
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  • Mike Turner commented
    19 May, 2019 09:56pm

    Thank you really useful i will discuss with the team about the option to hide owner column for client view. Will come back to you 

  • Guest commented
    17 May, 2019 01:12pm

    Its not 'per user' rather just on the clients view - best to keep it on the accountants view.  Clients picking up who has uploaded the document has only been happening recently so maybe something has been changed in a recent update which could be put back to the way it was.

  • Matthew Gartside commented
    17 May, 2019 01:10pm

    Hi Mike, I don't think changing it to creator would help, I think some clients just see the name in that column and think they are who they need to contact. 

    I think a global setting would work best, where we can remove that column for both accountant and client. 

  • Mike Turner commented
    17 May, 2019 11:47am

    Hi Matthew, i like the idea of being able to customise what you see. However it may be complex it do it for each user, so are suggesting a global setting for both accountant and client would work?

    Or what about changing the word owner to creator so its more clear? Let me know what you think, i am looking for a quick win for us both.