Customer feedback & Ideas for IRIS

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Update IRIS Time / Fees reports to allow Word Processor to create .docx files

When trying to run a report in IRIS Time / Fees for paperless billing, the report is at being ran is approx 300+ pages long.

Choosing the word processor details and you only get a couple of options with Word 2000 or later as the best option.

 

However this does not save to the latest format and this means you are getting documents that are 60mb or higher, when a .docx file if created correctly is a tenth of the size.

Manually altering the document to .docx in the IRIS application causes the file to be produced but to be completely corrupted and unusable.

 

Please can this be addressed as this file format being used is currently at least 10 years out of date, especially as a push towards paperless working is becoming more prevalent.

  • Guest
  • Oct 8 2019
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