This is so long overdue and vital. The system has some gremlins which show invoices as still outstanding when they are matched and settled on our system. It sometimes puts two identical invoices up on OS. Sometimes we make mistakes. Absolutely fundamental that we get a delete function working on this system...
Is there any update on this please. I note a delete button is now on the invoices screen but it doesn't appear to work. I really do need to make some space by getting rid of very old paid invoices. Thanks.
When I say uploaded in error, I mean, should have been sent in the post, so we don't actually want to delete the invoice altogether just remove it from Openspace.
Hi Michelle, if they have paid by another method you can mark as paid/match in the Invoice in Fees. Then it will not be awaiting payment in OS, if they were uploaded in error you should be able to delete them via Fees.
Need to confirm with the team about deleting paid invoices, will keep you posted.
Hi, We need to be able to delete invoices as clients may pay by another method and don't wont them showing as outstanding every time the login. We also will need to delete them if they have been loaded in error or raised in error, so this is quite a major thing. We used to be able to delete them before they went into a separate folder.
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Any news on this yet? Its been planned since 2019.
Hello Iris,
Any progress on this yet?
This is so long overdue and vital. The system has some gremlins which show invoices as still outstanding when they are matched and settled on our system. It sometimes puts two identical invoices up on OS. Sometimes we make mistakes. Absolutely fundamental that we get a delete function working on this system...
Is there any update on this please. I note a delete button is now on the invoices screen but it doesn't appear to work. I really do need to make some space by getting rid of very old paid invoices. Thanks.
Planned for next month, will keep you posted
Thank you for that.
When I say uploaded in error, I mean, should have been sent in the post, so we don't actually want to delete the invoice altogether just remove it from Openspace.
Hi Michelle, if they have paid by another method you can mark as paid/match in the Invoice in Fees. Then it will not be awaiting payment in OS, if they were uploaded in error you should be able to delete them via Fees.
Need to confirm with the team about deleting paid invoices, will keep you posted.
Hi, We need to be able to delete invoices as clients may pay by another method and don't wont them showing as outstanding every time the login. We also will need to delete them if they have been loaded in error or raised in error, so this is quite a major thing. We used to be able to delete them before they went into a separate folder.
Thanks for this, i am currently discussing with the team about ill come back to you.