Customer feedback & Ideas for IRIS

Suggest & prioritise ideas for our customer-driven roadmap

If a client does not approve a document on OpenSpace and there is a need to re-send for the approval. It would be handy for it to note the date the approval was originally requested.

The client often doesn’t approve the documents so I need to send a reminder. When you re-send the approval request it only shows the current date, not the previous date you asked for approval. I would like to be able to see a trail of when I requested approval from them.

  • Guest
  • Jan 23 2020
  • Planned
  • Attach files
  • Admin
    Simon Collen commented
    16 Jun, 2021 02:05pm

    We will investigate this further under:

  • Guest commented
    23 Jan, 2020 01:59pm

    Thank you Mike.


    Are you saying that there is a way to automatic chase outstanding approvals? - I am not sure we are aware of this? Sounds like it would be useful.

  • Mike Turner commented
    23 Jan, 2020 01:10pm

    Thanks for the idea, are you using scheduled reminders to auto chase outstanding approvals?

    Happy to discuss in more detail, with audit trail we will look into it.