Customer feedback & Ideas for IRIS

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If a client does not approve a document on OpenSpace and there is a need to re-send for the approval. It would be handy for it to note the date the approval was originally requested.

The client often doesn’t approve the documents so I need to send a reminder. When you re-send the approval request it only shows the current date, not the previous date you asked for approval. I would like to be able to see a trail of when I requested approval from them.

  • Guest
  • Jan 23 2020
  • Planned
IRIS OpenSpace (archived)
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  • Admin
    Simon Collen commented
    June 16, 2021 14:05

    We will investigate this further under: https://ngiris.atlassian.net/browse/VTO-483

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  • Guest commented
    January 23, 2020 13:59

    Thank you Mike.

     

    Are you saying that there is a way to automatic chase outstanding approvals? - I am not sure we are aware of this? Sounds like it would be useful.

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  • Mike Turner commented
    January 23, 2020 13:10

    Thanks for the idea, are you using scheduled reminders to auto chase outstanding approvals?

    Happy to discuss in more detail, with audit trail we will look into it.

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