Customer feedback & Ideas for IRIS

Suggest & prioritise ideas for our customer-driven roadmap

Ability to upload a document to all openspace clients from within openspace

Thought this would be a built in feature. Wanted to upload urgent info about office open/closed and revised staff contacts etc due to COVID-19 and was surprised it could not be done simply from within openspace.

  • Rod Podger
  • Mar 30 2020
  • Attach files
      Drop here to upload
    • Guest commented
      April 19, 2022 12:16

      Did this ever get incorporated? Am sending out Tax Return checklists to clients and would be useful to upload this to each client into their OpenSpace user area.

    • Rod Podger commented
      May 22, 2020 16:54

      Hi Mike. It just seemed a natural thing to be able to do. The need to send a notice prompted me - sudden bulk emails of that nature can sometimes cause issues. Sending a distinct copy per client in document form to openspace seemed a better option. But in more 'normal' times, if we were to amend say our standard terms and conditions or privacy notice - which we would want to go to all clients - it would be nice to have that ability via openspace as an 'upload to all' - rather than laboriously one by one. Many thanks. Rod

    • Mike Turner commented
      May 22, 2020 16:03

      Thanks for the feedback, is it actually documents you need to share or more like a notice? If its a notice wouldn't it be better to do an email or SMS comms? Let me know keen to explore this.